We are currently looking for a Retail Manager and Retail Associate to join our tea-m.
Who We Are: Born with the rebellious ambition to think outside the teabag, Tea Sip is dedicated to curating tea experiences for the individual, using only all natural, organic, and wild harvested ingredients. We strive to modernize and uncomplicate the tea and tisane world through a simple, fun, and functional approach. As a business, we value transparency in what we do, authenticity in what we stand for, and creativity in our actions. We are sipping, evolved.
Who We Are Looking For: We are looking for hardworking, passionate, outside the tea-bag dreamers. Our team is currently looking for a team member who is excited to work in a fast paced start-up small business environment, wants to progressively take on more responsibilities and grow with the company. You will be able to learn quickly, see opportunities, take initiative, work well solo and in a team. You do not have to be proficient in tea coming into this role, but must be eager and willing to put in the time and effort necessary to gain the required tea knowledge!
The retail manager’s role is to run the brew bar and retail store successfully. Working on the shop floor, the retail manager will be in constant contact with customers and staff. The retail manager is responsible for ensuring their team provide the Tea Sip life experience, as well as monitor the financial performance of the store.
•working the retail floor alongside retail team members (brew bar + retail)
•providing excellent customer service; taking customer queries and resolving customer complaints
•training, supervising, and recruiting retail/brew bar team members
•teaching staff about tea and sharing extensive tea knowledge with customers
•assisting Communications Coordinator preparing promotional materials and displays/visual merchandising
•assisting Communications Coordinator in planning and implementation of monthly marketing promos
•maximizing profitability and meeting sales targets
•ensuring compliance with health and safety legislation
•must be able to work weekends
Looking for candidates with any of the following backgrounds/experiences: BBA/Marketing/Advertising degree; Retail Manager; Assistant Retail Manager; Barista; Tea/Other Beverage Retailing
The retail associate’s role is to provide a high level of customer service on the retail floor and deliver outstanding beverages at the brew bar counter.•working the retail floor alongside other retail team members in a close knit team environment
•providing excellent customer service
•providing accurate tea knowledge
•high level of initiative/self starter
•high level of attention to detail
•selling loose leaf tea and teawares
•preparing tea beverages
•cleaning (vacuuming, mopping, dusting, cleaning and sanitizing surfaces, washing dishes)
•restocking and visual merchandising
•following all food, health and safety regulations
•must be available to work weekends
Looking for candidates with any of the following backgrounds/experiences: Barista; Tea/Other Beverage Retailing; Retailing
Please send us your resume to firstname.lastname@example.org