Loyal-tea
The more you sip...the more you get.
WHY BECOME A MEMBER
Sippin' just got a little sweeter.
We love our sipsters and we want to reward you for your Tea Sip loyal-tea. Now earn 5% back in store credit on all purchases! This means the more you sip...the more you get.
PROGRAM BENEFITS
Earn Store Credit for Purchases
Get 5% back on all purchases excluding sale items. Store Credit appears 1 day after purchase. Credit expires 1 year after earning.
Earn Store Credit for Reviews
Get $1 credit for every product review. Make sure you are logged in online and review the products you've previously purchased. Credit earned 1 day after review.
Spend Your Store Credit on Your Terms
No limits. Use your store credit whenever you want. Use it when you earn it, or save up for something special.
HOW TO GET STARTED
LOYAL-TEA FAQS
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How do I earn store credit in-store?
Scan your Apple Wallet Loyal-tea Card or provide your account information to the Tea Sommelier at checkout.
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How do I earn store credit online?
Log into your Tea Sip account prior to completing check out.
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How do I redeem my store credit in-store?
To redeem in-store, scan your Apple Wallet Loyal-tea Card or provide your account information to the Tea Sommelier at checkout.
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How do I redeem my store credit online?
To redeem online, enter your code or Loyal-tea Card number in the discount code box at checkout.
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I don't think I got credit for my purchase. What do I do?
Email us at hello@teasip.com. Provide your name, email address, date you purchased, and if you have it, sales order number.
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Can I use my store credit on sale items?
No, you cannot claim a discount and use store credit for items you purchase because our system only recognizes one discount at checkout. Store credit is applied as a discount code, therefore you can only use your store credit code or a discount code, but never both.
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Do I receive store credit on sale items?
Yes!
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I had an old loyal-tea account, do I still have a loyal-tea account?
Yes, you are still part of Loyal-tea! Just log in using your old account information.
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I had an old loyal-tea account, what happened to my points?
We have transitioned all of your points to store credit.
In the prior program, you were issued 1 point per dollar spent, and then you could redeem points for certain products at a set amount of points (for example a 3.5 oz bag of tea cost 600 loyal-tea points). In the new program, you now earn 5% store credit on every purchase. This store credit can be used on any product in the store. The new program offers more flexibility with how you use your store credit which means more tea for you!
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I thought I had a loyal-tea account but it's not recognizing me.
First, try resetting your password here.
If this does not work, it is possible you have not finished setting up your account online. In-store shoppers who signed up in-store, must activate their account by creating an account online with the same email address that was used in-store. If you signed up in-store, you still earned store credit, however you need to activate your account online to access and use your points. Just use the email address you provided in-store and create an account here. Then you should be able to see your store credit in your account.